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Home Privacy Policy

Privacy Policy

1. Introduction

The Duper Market respects your privacy and is committed to protecting your data. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2. Information We Collect

We may collect the following types of personal information: Personal details (e.g., name, address, email, phone number). Account information (e.g., username, password). Technical data (e.g., IP address, browser type, cookies).

3. How We Use Your Information

We use your personal information to: Process and manage your orders. Communicate with you about your purchases or inquiries. Improve our services and website experience. Send marketing updates if you’ve consented to receive them. Comply with legal obligations.

4. Data Sharing

We may share your data with trusted third parties to: Facilitate deliveries (e.g., courier services). Manage marketing communications (if you opt-in). We ensure all third parties respect your privacy and comply with UK data protection laws.

5. Data Security

We take appropriate security measures to prevent unauthorized access, loss, or misuse of your personal data.

6. Cookies

We use cookies to improve your browsing experience. You can manage your cookie preferences in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy. Please check back regularly for any changes.

Have Any More Questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

  • We are always happy to help!
Contact Us

Refund and Return Policy

1. Return and Refund Eligibility

We want you to be satisfied with your purchase. You can return items within 14 days of purchase if they meet the following conditions: The item is unused, in its original packaging, and in a resalable condition. You provide proof of purchase (e.g., receipt or order confirmation).

2. Non-Returnable Items

We cannot accept returns on: Opened or used items. Perishable items (though The Duper Market does not sell fresh products). Personal care or hygiene products (e.g., toiletries).

3. Faulty or Damaged Goods

If your item is faulty or damaged, please notify us within 48 hours of purchase. We will offer a replacement or refund after inspection of the product.

4. Refund Process

Refunds will be provided in cash only. Approved refunds will be issued within 7 business days after the item has been returned and inspected.

Have Any More Questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

  • We are always happy to help!
Contact Us

Terms of Use

1. Introduction

Welcome to The Duper Market's website. By accessing or using our website, you agree to comply with these Terms of Use. If you do not agree, please do not use our website.

2. Website Use

You must be 18 years or older to use our website. You agree not to use the website for any illegal purposes or in ways that could damage the website or its functionality.

3. Account Registration

To place orders, you may need to create an account. You agree to: Provide accurate and complete information. Keep your login credentials secure. Notify us immediately of any unauthorized access or use of your account.

4. Product Availability and Pricing

All products are subject to availability. Prices are listed in GBP (£) and include VAT. We reserve the right to change prices at any time without prior notice.

5. Orders and Payment

Payment is accepted in cash only upon delivery. By placing an order, you agree to pay the total amount in cash when you receive the product. We reserve the right to cancel or refuse any order.

6. Intellectual Property

All content on our website (including text, images, logos, and design) is owned by The Duper Market and protected by copyright laws. You may not copy, reproduce, or distribute any content without our permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products.

Have Any More Questions?

If you have any questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.

  • We are always happy to help!
Contact Us

At The Duper Market, we’re committed to offering more than just a supermarket. We combine convenience, affordability, and reliability to make your shopping experience smooth and enjoyable. From 24/7 availability to free delivery and great deals, we’ve got everything you need, whenever you need it.

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Contact Us

Phone:

+9888-256-666

 

E-mail:

thedupermarket@gmail.com

 

Address:

UK, Bedford, Flitton

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Copyright © 2024 THE DUPER MARKET / made with ❤️ by Sarvenaz Rad

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